April 15, 2020

Managed Services

Whether you are a small company with a few employees or an enterprise, we understand managing I.T. is no easy task; IT truly does take a team to manage. Our fully managed services include monthly meetings, a VCIO (Virtual CIO) that will be responsible for I.T. strategic planning, vendor management, 24x7x365 critical infrastructure monitoring and remediation, managed backups, and unlimited tech support whether it is in-person or remote.

Help-Desk/Systems Management

We provide unlimited help-desk and systems support services for our managed clients, whether remote or on-site. From the time you submit a ticket to the completion of your technical issue, a human being will work with you to make sure you stay appraised throughout the process. We manage all technology systems including upgrades and all maintenance.

Strategic Partnership

Our team of consultants works with business operators to learn about your business and how to leverage technology to make you more efficient. We align technology goals with the goals of the organization. We provide budgetary planning and recommendations on how to leverage technology more efficiently for the organization.

Managed Backups & Recovery

We manage all backups for our managed clients ensuring standards set in place for the security and integrity of their data. Our team reviews your data retention requirements and create backup policies based on contractual and compliance requirements. We are here to ensure data safety, security and business continuity through a multitude of industry standards. We manage your backup and recovery solutions so we can take the stress out of the equation for our clients.

Infrastructure Management

Our Network Operations Center (NOC) provides 24x7x365 monitoring services for our managed clients' critical infrastructure. When after-hours issues arise, the NOC escalates the issue to the on-call engineer. All data collected by the NOC can be displayed using dashboards for our clients to provide them with real-time metrics.