Help Desk Manager

My Achievements and Goals

In the Career:

My goals for IT really show in my work. Being able to efficiently and effectively help our customers walk away with their issues answered; a feeling of wanting to come back to talk to me in the future. I aim to achieve to meet and exceed expectations with the users that I support. Being the point man and the one to teach people how to effectively serve our customers really makes me want to get up in the morning.

At Home:

I love sports especially Football and Baseball. My favorite teams would have to be Seahawks for the football; no surprise there then for baseball the Boston Red Soxs. Competition and being the best is what really drives me, which is why sports really draws me in due to the premise always being people trying to be the best of the best.