July 20, 2017

Services

Consulting Services

We know that devising and implementing a concise I.T. strategy aligned with your business goals is a scary task. The services listed below allow us to help our clients leverage technology to provide efficiencies in their business.

Our consultants work with you to understand your current business processes, identify gaps and create strategic initiatives that align technology with the goals of your organization. Our goal as an organization is to help our clients leverage technology. Technology is the passion that drives our organization


Compliance Management

Talk to us about your compliance needs! If your business is within the production, healthcare, or government sectors; then most likely you are being held to a certain standard while managing your IT environment. We work side by side with businesses to establish these standards and build a working plan to bring your environment up to date on these strict guidelines, whether you're on a time or budget crunch.

Virtual CIO

Are you lacking leadership in your I.T. decision-making process? We are here to help. Talk to us about our Virtual CIO solutions that will assist you in making informed choices when dealing with technology.

Technology Update & Deployment

Using out of date technologies is not only affecting your performance, you are also running a security risk to your business when you use these technologies. inTech prides itself in its refined Update and Deployment process. We will help assess your current environment using advanced monitoring tools, to ensure that the systems in place are still viable in the modern workplace.

Private Cloud

The main benefits organizations can attain by running their IT systems in a private cloud environment are flexibility, guaranteed resource availability, strong security, and regulatory compliance, and in some cases, cost savings. Let us help navigate the confusing world of cloud computing for you.

Cloud Migrations

The word "cloud" isn't just a buzz word used in a sales pitch. Cloud technologies have matured and are capable of providing flexibility, dynamic resource availability and redundancy not to mention potential cost savings. Our consultants are well versed in making the move to the cloud whether it is Office 365, Amazon Web Services, Azure or other cloud technologies.

Security Assessments

Company data is valuable. Whether you are dealing with your own, or client information, it's hard to establish if that data is well protected without a proper assessment. With the help of our Security Assessment team, and the tools at their disposal, we can help you figure out where your company is falling short on protecting its information, and provide solutions to help remedy the issues.

Remote Access

When the world seems to have stopped turning, and you are unable to access your work resources from home; there is a solution! Telecommuting has advanced to the point where you can access all the work resources you need from the comfort and safety of your own home. inTech can help get you set-up with the hardware, software, and documentation that you will need to ensure that you can keep the business up and running, even when you are unable to work at the physical location.

Disaster Recovery & Business Continuity

When it comes to disaster. It's not a matter of if, but a matter of when. Our D.R. team works closely with our clients to ensure all pertinent data in your environment is backed up and that your systems are resilient to acts of nature, malicious attacks, and other unplanned events. You can never be too prepared, so we also run annual Disaster Recovery mock tests to exploit any weaknesses that may be in the systems, and remediate those issues, before it happens in the real world. When was the last time you tested your D.R. plans?

Managed Services

Whether you are a small company with a few employees or an enterprise, we understand managing I.T. is no easy task; IT truly does take a team to manage. 

Our fully managed services include monthly meetings, a VCIO (Virtual CIO) that will be responsible for I.T. strategic planning, vendor management, 24x7x365 critical infrastructure monitoring and remediation, managed backups, and unlimited tech support whether it is in-person or remote.


Help-Desk/Systems Management

We provide unlimited help-desk and systems support services for our managed clients, whether remote or on-site. From the time you submit a ticket to the completion of your technical issue, a human being will work with you to make sure you stay appraised throughout the process. We manage all technology systems including upgrades and all maintenance.

Strategic Partnership

Our team of consultants works with business operators to learn about your business and how to leverage technology to make you more efficient. We align technology goals with the goals of the organization. We provide budgetary planning and recommendations on how to leverage technology more efficiently for the organization.

Managed Backups & Recovery

We manage all backups for our managed clients ensuring standards set in place for the security and integrity of their data. Our team reviews your data retention requirements and create backup policies based on contractual and compliance requirements. We are here to ensure data safety, security and business continuity through a multitude of industry standards. We manage your backup and recovery solutions so we can take the stress out of the equation for our clients.

Infrastructure Management

Our Network Operations Center (NOC) provides 24x7x365 monitoring services for our managed clients' critical infrastructure. When after-hours issues arise, the NOC escalates the issue to the on-call engineer. All data collected by the NOC can be displayed using dashboards for our clients to provide them with real-time metrics.

Managed Security Services

Our cyber threat intelligence combined with security expertise protects our clients’ devices and data. 

We provide continuous security monitoring and operational administration of managed devices to safeguard investments and meet compliance regulations.


Dark Web Monitoring

Ever wonder what is going on in the dark web? This part of the internet is that is used by many for criminal activities including selling stolen data from companies and individuals. We actively monitor for your data and take proactive steps to mitigate risks associated with the compromise. Our managed security services defend your organization from the worst of the internet.

Managed Backups & Recovery

We manage all backups for our managed clients ensuring standards set in place for the security and integrity of their data. Our team reviews your data retention requirements and create backup policies based on contractual and compliance requirements. We are here to ensure data safety, security and business continuity through a multitude of industry standards. We manage your backup and recovery solutions so we can take the stress out of the equation for our clients.

Managed Antivirus and AntiMalware

Our centralized antivirus solution helps to keep both known and emerging malware off your PCs and servers by constantly checking in with our Network Operations Center (NOC). When an anomaly is detected, a service ticket is created which is assigned to a human being to be remediated. Our systems will detect at-risk computers and will commence the remediation process.

Training & Phishing Campaigns

It's your people. Your employees are the biggest vulnerability in your environment. It is nearly impossible for technology to thwart 100% of the emerging attacks - this is where our training campaigns come into play. We create monthly phishing campaigns that send out phishing emails to your employees. Instead of them sending data to an external threat, we certify employees through training and testing.

Penetration Testing Exercises

Our external penetration testing consists of testing vulnerabilities to review the chances of being attacked by external threats. This process evaluates the organization's systems and networks for vulnerabilities such as missing patches, weak authentication, and weak encryption. We provide annual penetration testing for our managed security clients and provide reporting and remediation.

Managed Firewalls

We manage the operation, administration, monitoring, and maintenance of our clients' firewall infrastructure. This process establishes a change management standard and allows us to manage the security of the clients' computing environment. All firewall changes follow a strict change management process that allows for greater security and compliance needs.