Overview
A growing plumbing company was limited by aging on-premise servers that slowed operations and prevented field technicians from accessing essential information. inTech migrated the business to Microsoft Azure, unlocking mobility, reliability, and scalability.
The Challenge
– Repeated server failures impacting work orders
– No remote access for technicians in the field
– High maintenance and hardware replacement costs
– Limited backup and disaster recovery
– Infrastructure unable to support continued growth
The Turning Point
As the company expanded, the lack of mobile access became a major productivity barrier. Technicians were calling office staff for information instead of accessing it directly. Leadership needed a partner who could modernize their systems without disrupting operations.
Our Solution
- Infrastructure assessment and dependency review
- Full Azure migration of server roles and LOB applications
- Enhanced security with Azure AD, MFA, conditional access
- Enabled cloud desktops and mobile access
- Provided training for smooth cloud adoption
Results
– True work-from-anywhere flexibility
– Reduced IT maintenance costs
– Faster job information access
– Stronger reliability and performance
– Infrastructure built to support ongoing expansion
Client Feedback
“Our technicians can now access everything they need wherever they are from their mobile devices. It’s transformed how we operate.”
General Manager, Plumbing Company
Conclusion
InTech delivered a secure, scalable Azure environment that empowers field teams and positions the plumbing company for continued growth.