inTech Consulting logo - Managed IT services and cybersecurity in the Pacific Northwest
LETS TALK!
inTech Consulting logo - Managed IT services and cybersecurity in the Pacific Northwest
LETS TALK!
inTech Consulting logo - Managed IT services and cybersecurity in the Pacific Northwest

Legal · Data & Privacy

Privacy Policy

How inTech Consulting, LLC collects, uses, protects, and shares your personal information when you use intechnw.com or our services.

Last Updated: April 24, 2026

This Privacy Policy explains how inTech Consulting, LLC ("inTech Consulting," "we," "us," or "our") collects, uses, protects, and shares personal information from visitors and clients of intechnw.com and related services. We comply with applicable privacy laws including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), HIPAA (for healthcare clients), and U.S. Fair Information Practice Principles.

Please read this policy carefully. By using our website, submitting a form, or engaging our services, you agree to the terms described below. If you do not agree with this policy, please do not use our website or services.

1. Information We Collect

We collect the following types of personal information when you interact with our website or services:

Information You Provide Directly:

  • Name, company name, job title
  • Email address and phone number
  • Business address
  • Information submitted through contact forms, consultation requests, or newsletter sign-ups
  • Content of communications with our team

Information Collected Automatically:

  • IP address and approximate geographic location
  • Browser type, operating system, and device information
  • Pages visited, time spent, and interactions on our website
  • Referring website URLs
  • Cookies and similar tracking technologies (see Section 7)

Client Service Data:

For active clients, we may access IT systems, user accounts, and technical data necessary to provide managed IT services, cybersecurity monitoring, and compliance support. This access is governed by separate client agreements and, where applicable, Business Associate Agreements (BAAs) for HIPAA-regulated clients.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Respond to inquiries and consultation requests
  • Provide managed IT, cybersecurity, and compliance services to clients
  • Send marketing communications (only with your consent; you can opt out anytime)
  • Improve our website, content, and services
  • Understand visitor behavior through analytics
  • Comply with legal obligations
  • Protect the security and integrity of our systems and clients
  • Prevent fraud, abuse, or unauthorized access

3. Legal Basis For Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on:

  • Consent: When you opt in to marketing or cookies
  • Contract performance: When delivering services to clients
  • Legitimate interests: Improving services, preventing fraud, securing our systems
  • Legal obligation: Complying with applicable laws

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

  • Service providers: Trusted vendors who help us operate our website, deliver services, or process data (e.g., hosting, email, CRM, analytics). These providers are contractually bound to keep your data confidential.
  • Legal requirements: When required by law, subpoena, court order, or government request
  • Protection of rights: To enforce our agreements, protect our rights, property, or safety, or the rights, property, or safety of our clients or others
  • Business transfers: In connection with a merger, acquisition, or sale of assets (with appropriate notice)
  • With your consent: When you explicitly authorize us to share information

For clients with Business Associate Agreements (BAAs) under HIPAA or equivalent agreements under other frameworks, data handling is governed by those separate agreements.

5. Cookies And Tracking Technologies

We use cookies and similar technologies to improve your experience and analyze website traffic. Cookies are small text files stored on your device.

Types of Cookies We Use:

  • Necessary cookies: Required for core website functionality
  • Analytics cookies: Help us understand how visitors use our site (Google Analytics)
  • Marketing cookies: Used for remarketing (e.g., Facebook Pixel)
  • Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings and opt out of analytics/marketing cookies through our cookie consent banner. Disabling certain cookies may affect website functionality.

6. Third-Party Analytics And Marketing

We use the following third-party services for analytics and marketing:

  • Google Analytics — Opt out: Google Analytics Opt-Out
  • Facebook Pixel — Manage preferences in your Facebook account settings
  • LinkedIn Insight Tag — Manage preferences in your LinkedIn account settings

These services may collect data about your visits to our site and other websites to provide relevant ads. Their use of data is governed by their respective privacy policies.

7. Embedded Content From Other Websites

Our website may include embedded content from third parties (e.g., YouTube videos, social media posts, booking widgets). Embedded content behaves as if you've visited the source website directly. These third parties may collect data about you, use cookies, and monitor your interaction with the embedded content. We have no control over their practices and recommend reviewing their privacy policies.

8. How Long We Retain Your Data

We retain personal information only as long as necessary for the purposes described in this policy or as required by law:

  • Contact form submissions: Up to 3 years unless you request deletion
  • Client data: Duration of engagement plus 7 years for business/legal records
  • Marketing lists: Until you unsubscribe or request removal
  • Website analytics: Up to 26 months (Google Analytics default)
  • Cookies: Varies by type (session to 1 year)

9. Your Rights And Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Restriction: Request we limit how we use your data
  • Portability: Request your data in a machine-readable format
  • Objection: Object to processing based on legitimate interests
  • Withdraw consent: Opt out of marketing or cookies at any time

To exercise these rights, contact us at the information in Section 16. We will respond within 30 days (or as required by applicable law). Some data may be retained for legal, administrative, or security purposes.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, and disclose
  • Right to request deletion of your personal information
  • Right to opt out of the sale of personal information (Note: We do not sell personal information)
  • Right to non-discrimination for exercising your CCPA rights

To exercise CCPA rights, contact us using the information in Section 16. You may also designate an authorized agent to make requests on your behalf.

11. How We Protect Your Data

As a cybersecurity-first managed IT provider, we take data security seriously. We implement industry-standard administrative, technical, and physical safeguards including:

  • SSL/TLS encryption for data in transit
  • Encrypted storage for sensitive data at rest
  • Multi-factor authentication (MFA) on all systems
  • Regular security audits and vulnerability assessments
  • Endpoint detection and response (EDR) across our infrastructure
  • Employee security training and access controls
  • Alignment with HIPAA, PCI-DSS, and NIST frameworks where applicable

Despite these measures, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to continuously improving our protections.

11. How We Protect Your Data

As a cybersecurity-first managed IT provider, we take data security seriously. We implement industry-standard administrative, technical, and physical safeguards including:

  • SSL/TLS encryption for data in transit
  • Encrypted storage for sensitive data at rest
  • Multi-factor authentication (MFA) on all systems
  • Regular security audits and vulnerability assessments
  • Endpoint detection and response (EDR) across our infrastructure
  • Employee security training and access controls
  • Alignment with HIPAA, PCI-DSS, and NIST frameworks where applicable

Despite these measures, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to continuously improving our protections.

12. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify affected individuals and, where required, applicable regulatory authorities within legally required timeframes (typically within 72 hours for GDPR; as required by applicable U.S. state laws). Notifications will include the nature of the breach, information affected, and steps we are taking to address it.

13. Children's Privacy

Our website and services are intended for business use and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us and we will delete it promptly.

14. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

15. Changes To This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The "Last Updated" date at the top of this page indicates when it was last revised. Material changes will be communicated via prominent notice on our website or by email where appropriate. Your continued use of our website after changes constitutes acceptance of the updated policy.

16. Contact Us

If you have questions about this Privacy Policy, want to exercise your rights, or need to report a privacy concern, please contact us:

inTech Consulting, LLC
25725 101st Ave SE
Kent, WA 98030
Phone: (206) 397-8070
Website: intechnw.com

inTech Consulting proudly serves businesses across Washington, Oregon, Idaho, and Montana:

Seattle · Tacoma · Bellevue · Renton · Kent · Auburn · Kirkland · Redmond · Everett · Spokane · Olympia · Bellingham · Vancouver · Portland · Bend · Salem · Eugene · Boise · Nampa · Meridian · Idaho Falls · Coeur d'Alene · Missoula · Billings · Great Falls · Bozeman · Helena